Legal · Draft · pending counsel review

Master Services Agreement

The contract that defines the Approved Review as a control activity and carries the three guarantee commitments. Draft pending counsel review.

Updated 2026-11-09

This is a placeholder. The Master Services Agreement is being drafted with counsel. The commitments below are the ones the launch plan puts in the contract; the final clause text will replace this summary.

What the MSA will define

The Approved Review as a control activity. Approval is a decision that a change meets the customer's Security & Compliance Model. It is not a warranty that the code is free of bugs or vulnerabilities.
Audit Acceptance. If an auditor will not accept PSCO Approved Reviews as evidence of independent code review for the change-management control in scope, PSCO works the finding directly with the auditor, and if it stands, refunds 100% of fees paid for that audit period.
Coverage. Every in-scope pull request is decided by a named human before psco/approved turns green. Coverage is published monthly.
Response. A missed SLA earns a 10% credit per incident, capped at 50% of the month's fees.
Liability cap at fees paid over the preceding twelve months.
Confidentiality, IP and non-solicitation. Officers sign confidentiality terms per customer; the customer's code and model remain the customer's.
Officer identity and access. Officer GitHub accounts are PSCO-managed; the customer grants write access through a team or as outside collaborators as described on the How it works page.
Term, fees, true-up and termination.

See the guarantee page for the commitments in plain words.